0

Shipper

#1 Define my transport strategy up to 5 years

It must be inspired by business orientations and market context. It sets a course and mid-term goals on which transport organisation will align. It’s this very own strategy that will determine the value generated by transport.

#2 Choose between Make or Buy

After a long cycle of externalisation, drivers shortage and chronicle under-capacity of road freight questions all certainties. Should transport functions such as purchases, execution of planning be internalised and if so, to what extend? What is the right decision to secure both transport costs and service quality?

#3 Adjust my logistics network

Warehouse network is often seen as unchangeable, whereas logistic flows are constantly evolving: customer and supplier locations, changes in orders typology, transport availability… An unsuitable network leads to an increase of transport costs, externalities and a deterioration of service quality.

#4 Identify transport related innovations

Transport became a major innovation hub thanks to swift progress of e-commerce and associated services added to the advent of new technology. For transport teams, it’s a unique opportunity to increase productivity while contributing to business transformation. But this can only be achieved when you’re able to navigate properly amongst all the new actors that enter the market.

#11 Identifying the right levers of cost reduction

Potential transport cost optimisations are abundant. Most of these levers are linked to organising logistic flows, indirect purchases and internal process. Know that cost killing processes can be counterproductive. Work must be done in line with the business challenges while identifying potential side effects.

#12 Perfecting transport related purchases

Transport is one of the main items of indirect purchases, however, it cannot be restrained to pricing issues. Match your future transport related tenders to a clearer expression of your actual needs and goals. These processes should be reinforced with a sustainable relationship with the suppliers and an expert knowledge of market prices. In doing so, you’ll obtain much better results.

#13 Systematise my transport tenders

Transport tenders are a long and complicated process which has to be renewed regularly in order to stay aligned with the market and keep the costs under control. It also burdens your teams for several months and requires powerful tools. If the purchases department doesn’t have the resources to support it, outsourcing the process could be an efficient solution.

#14 Detecting anomalies in my transport costs

Detecting and solving the slides hidden in the huge amount of transport data is a laborious task for the teams. Yet, the financial concern linked to transport invoicing mistakes, unjustified customer penalties, use of unreferenced carriers, are huge. Refrain from being overwhelmed by it all and seek help from AI to identify and explain anomalies.

#15 Revise my transport plan

Evolution of order typology, constraints, customer mix or transported volumes inevitably lead to your transport plans being obsolete. What are the consequences of that? An insidious transport related costs increase and a slow service quality deterioration. You’ll have to reassign your carriers or rethink your flow scheme in order to come back to the required optimum.

#15 Revise my transport plan

Evolution of order typology, constraints, customer mix or transported volumes inevitably lead to your transport plans being obsolete. What are the consequences of that? An insidious transport related costs increase and a slow service quality deterioration. You’ll have to reassign your carriers or rethink your flow scheme in order to come back to the required optimum.

#16 Pool my transport

Pooling allows human resources, material (vehicles, logistic sites..) and non-material (data, software) assets to be shared amongst shippers. It’s an extraordinary efficiency source for the business. Maximise the use of resources in order to satisfy your customers while lowering your transport costs and your carbon footprint.

#16 Pool my transport

Pooling allows human resources, material (vehicles, logistic sites..) and non-material (data, software) assets to be shared amongst shippers. It’s an extraordinary efficiency source for the business. Maximize the use of resources in order to satisfy your customers while lowering your transport costs and your carbon footprint.

#17 Optimise import and export customs

The flows submitted to customs duties and taxes have numerous financial and documentary constraints. They need optimized processes. In an open European market, the knowledge of offered opportunities from each European country can radically change your import and export flow outline while allowing you to gain financial profit.

#18 Secure capacity

Lack of transport penalizes first the shippers who didn’t establish strong relationships with their carriers. In order not to harm your revenue and guaranty both your service rate and your promises to your customers, you’ll have to reinstate your attractiveness in the eyes of your carriers. A market analysis will allow you to balance the risks of being in under-capacity with your purchases constraints.

#19 Monitor my customer satisfaction

Poor transport service quality can lead to financial penalties but mostly, it can lead to contract termination. First, having your processes under control, then sharing information within your team or with your partners, will allow you to anticipate any difficulty. It will also alert you on possible anomalies and lead you to take the upper hand on customer communication and the actions you can set to retain your clientele.

#20 Detect customer promise anomalies

Detecting and solving the slides hidden in the huge amount of transport related data is a laborious task for the teams. Yet, respecting the OTIF is a key issue in order for you to keep your clientele and avoid heavy financial penalties. Refrain from being overwhelmed by it all and seek help from AI to identify and explain anomalies.

#2 Choose between Make or Buy

After a long cycle of externalization, drivers shortage and chronicle under-capacity of road freight questions all certainties. Should transport related functions such as purchases, execution of planning be internalised and if so, to what extend? What is the right decision to secure both transport costs and service quality?

#26 Commit to an environmental program

You would like to integrate transport in your GHG reduction strategy by joining a dedicated program. Bring your transport and CSR teams together but also the R&D, purchases and production departments in order to work towards ambitious and realistic plans. These actions should be set around four fundamental levers : better fill rate, lower traveled distance, greener means of transport and more sustainable purchases.

#21 Build my CSR plan

Transport weighs heavily on a business carbon footprint. The stakes are high: climate change, increasing expectations from public opinion and customers, attentive and careful investors upon CSR policies and talent acquisition. You need to clearly set your goals with your teams and establish a realistic course of actions which results you’ll be able to measure thanks to a reporting on CSR goals.

#22 Explore some alternative transport means

Your customers are more and more attentive to their environmental footprint. Electric or natural gas trucks, railroads, combined or intermodal transport are many of the alternative solutions that are particularly competitive in certain cases. You need to review your flows and find those that will allow you to make your logistics greener without deteriorating your service quality and your costs.

#23 Measure the CSR impact of my optimisations

An efficient transport often rimes with a sustainable one. By measuring your transport carbon footprint, you’ll often notice that your optimisation will make it more ecofriendly. Having these data will allow you to increase the value of your actions and better communicate with the public and your investors.

#24 Knowing my environmental obligations

It can be difficult for businesses to keep track with all the environmental regulations. Indeed, the European and national regulations differ on both concrete obligations, calendar and applicable penalties. What are, then, my current CSR obligations?

#25 Make my sourcing and purchases sustainable

Choosing a supplier is mainly a production cost driven decision. Yet, in a globalized context, transport operations weigh on the TCO. Plus, compliance obligations are numerous. Favor the collaboration between the purchases and transport departments. Rationalize your sourcing and make it more sustainable. Reduce your procurement time and the distances covered by your goods and reduce your GHG emissions.

#3 Adjust my logistical network

Warehouse network is often seen as unchangeable, whereas logistic flows are constantly evolving: customer and supplier location, changes in orders typology, transport availability… An unsuitable network leads to an increase of transport costs, externalities and a deterioration of service quality.

#5 Benchmark my transport practices

Your teams can take some inspiration from the best practices in your work area. Spot amongst your colleagues those who innovate and excel in the conduct of their transport activity.

#6 Challenge my transport organization

Which resources do we have to combine in order to reach operational effectiveness and guaranty customer satisfaction? What can we do to get rid of the flaws in the transport process? How to reach an effective allocation of the different roles between logistics, purchases, customer services, providers (3PL, 4PL) and transport software ?

#7 Digitise my transport 

Transport is growing in importance and is complexifying. Internal and external stakeholders are multiplying which is leading to an increasing need to exchange quality data. TMS software, tracking platforms, analytics solutions, the options are quite abundant. You have to create an effective roadmap to get a great ROI.

#8 Structure my e-commerce logistics

E-commerce is one of the most amazing growth levers for your business. Regarding e-commerce, nothing matters more to the customer than the delivery experience. You’ll be blamed for any delivery flow. You have to make your delivery performance a strong strategic advantage and master the profitability of your sales.

#9 Manage the urban logistic constraints

The exponential e-commerce growth along with the LEZ (Low Emission Zones) systematization make the last kilometer delivery both complex and costly. You have to anticipate regulatory changes and set an efficient organization in order to honor your promises to your customers, lower your costs and limit your environmental impact.

#9 Manage the urban logistic constraints

The flows submitted to customs duties and taxes have numerous financial and documentary constraints. They need optimized processes. In an open European market, the knowledge of offered opportunities from each European country can radically change your import and export flow outline while allowing you to gain financial profit.

#10 Understand transport markets

In order to have at your disposal an efficient supply chain you have to know transport markets. However, the task is a bit complex. Indeed, their structure is different from one country to another: ruling, labor cost, location of the production and consumption centers… You have to analyze them step by step in order to better anticipate price variation and capacity availability.

#9 Manage urban logistic constraints

the exponential e-commerce growth along with the LEZ (Low Emission Zones) systematization make the last kilometer delivery both complex and costly. You have to anticipate regulatory changes and set an efficient organization in order to honor your promises to your customers, lower your costs and limit your environmental impact.

#9 Manage urban logistic constraints

The exponential e-commerce growth along with the LEZ (Low Emission Zones) systematization make the last kilometer delivery both complex and costly. You have to anticipate regulatory changes and set an efficient organization in order to honor your promises to your customers, lower your costs and limit your environmental impact.

#16 Pool my transport

Pooling allows human resources, material (vehicles, logistic sites..) and non-material (data, software) assets to be shared amongst shippers. It’s an extraordinary efficiency source for the business. Maximize the use of resources in order to satisfy your customers while lowering your transport costs and your carbon footprint.

Star

They trust us

After several years of strong growth, our logistics organization and sales administration were no longer fully adapted to our customers' expectations. We therefore conducted a complete review of the Order-to-Cash process. This allowed us to identify the target organisation, which helped us to motivate our teams and become more agile.

Brigitte Petit - CEO - Beko France

We have launched a call for tenders regarding our mass retailing flows, with two objectives in mind. First, we wanted to strengthen our customer service through a specific transport plan to respond more efficiently to their needs. Secondly, we wanted to change our pricing model in order to improve our transport offer for our customers. It was a success, both in terms of monitoring and commercial offer.

Ivan Richard - Transport Manager - L'Oréal France

We have been pooling our transport with three industrial counterparts for several years. This has saved us money and even improved our quality of service. But, above all, pooling has transformed relations with our distributor customers. Alone, we were each a simple supplier. Now they see us as true supply chain partners.

Jérôme Thivend - Head of Supply Chain Retail & Professional - Henkel Beauty Care France

To anticipate the evolution of our budgets as well as possible, we must understand the dynamics of the transport markets of the European countries where we are active. To do this, we have been using transport conjuncture notes every year since 2011. It also allows us to remain attentive to regulatory developments and new innovations.

Jérôme Saillour - Transport Leader - Décathlon

Following a full diagnosis, we have largely rethought our transport organisation. In particular, the review of processes has enabled us to make better use of our tools and to better leverage the know-how of our employees. As a result, operations have become much more fluid.

Alexandre Cavallini - Transport Director - Alliance Healthcare France

To secure our contracts and strengthen our growth, we conducted a complete transport diagnosis on the activity of one of our warehouses in the Paris region. A rigorous inventory has provided us with valuable lessons on our performance, which has enabled us to set up a new transport plan. Finally, the study has greatly enriched our reflection on the digitisation of our transport processes.

Laurent Le Goff - CEO - DHL Supply Chain France

We have recently launched a Group-wide cost reduction initiative. Overall, we have achieved good results, except in the Southwestern part of France. We have therefore sought external support to find savings in the redesign of the regional transport plan. The project identified many potential levers that would significantly reduce our transportation costs.

Mélina Rollin - Head of Logistics - DSC, groupe Saint-Gobin

Other challenges

These challenges are at the heart of your thoughts? Let's talk together!

Contact Us