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Carrier

#1 Define my business strategy

Business strategy has to be fed by general orientations but also by the external context (competition, market expectations, innovations). Distinguish yourself and become more competitive by setting a goal on which you’ll align your organisation, your teams and your projects mid-term.

#10 Solve productivity anomalies

The current trend is more about gaining in efficiency rather than lowering pricing. You’ll be able to accomplish that by wisely using data at your disposal and by identifying the right levers to improve productivity.

#11 Control the transport invoicing of my subcontractors

The easiest way to lower costs is to cease payment upon what’s not subject to contract. Analyze your subcontractors invoices properly in order to find any mistake which will allow you to save a lot.

#12 Optimise my commercial development

You have two options: land new customers or increase revenue on your existing portfolio. Best position your offer on the relevant sector of activity with the appropriate pricing. Improve your answers to tenders, the efficiency of your engineering department and your margin monitoring per project. This will assure your revenue to rise while avoiding unwanted surprises.

#13 Run a transport tender

We’re in a context where people worry about capacity so you have to insure and instore sustainable relationships with your subcontractors. A tender should ensure your capacity while maintaining or improving your service quality without demeaning your profitability. Thus, it has to be done in a very rigorous way. All of this implies sourcing and qualification, a right formalisation of your needs, service and capacity commitment and a detailed analysis of rates offers.

#13 Run a transport tender

We’re in a context where people worry about capacity so you have to insure and instore sustainable relationships with your subcontractors. A tender should ensure your capacity while maintaining or improving your service quality without demeaning your profitability. Thus, it has to be done in a very rigorous way. All of this implies sourcing and qualification, a right formalisation of your needs, service and capacity commitment and a detailed analysis of rates offers.

#14 Secure and manage my capacity

Service providers are not powerless while facing a capacity issue. As a freight forwarder, you can reinstate your attractiveness to your subcontractors and define, mid-term, a transport purchase strategy while activating some levers short-term. You’ll need to optimise the allocation of your fleet to your customers and make the right strategical decisions for the future.

#15 Detect and solve service anomalies

Shippers are being more and more careful with customer promise, sometimes, they care even more about it than pricing. They’ll be inflexible as to respecting this promise. Use all the relevant data to detect and solve the anomalies that deteriorate your service quality whether they are internal or attributable to your subcontractors or even your customers.

#16 Explore some alternative transport means

Your customers are more and more attentive to their environmental footprint. Electric or natural gas trucks, railroads, combined or intermodal transport are many of the alternative solutions that are particularly competitive in certain cases. You need to review your flows and find those that will allow you to make your logistics greener without deteriorating your service quality and your costs.

#17 Manage urban logistic constraints

The exponential e-commerce growth along with LEZ (Low Emission Zones) systematization make the last mile both complex and costly. In order to get ahead of these evolutions, you have to reduce your negative externalities (pollution, noise, congestion). Set an adequate and efficient organization in order to honor your promises to your customers, lower your costs and limit your environmental impact.

#18 Build my environmental roadmap

Often, CSR policy is led in an opportunistic and messy way. Yet, the shippers, under the pressure of their customers and investors, choose and evaluate more and more their service providers on this particular criterion. You have to set your ambitions, define your goals with your teams and set a realistic course of actions with measurable results thanks to a reliable reporting.

#19 Make my GHG reporting reliable

As a carrier you are required to provide a GHG reporting to your customers for the transport you handle on their behalf. In order to best answer these demands or even to measure the efficiency of your CSR policy, your reporting should be precise, dynamic and adapted to the number, the type, the motorization and consumption of your vehicles.

#2 Adjust my logistic network

In a moving context, (shippers expectations, urban regulations, the need to be close to customers…) your network of agencies cannot stay unchanged. An ill-adapted network hinders cost optimisation and service quality. Network design leads to challenge the number of your agencies and their catchment area.

#2 Adjust my logistic network

In a moving context, (shippers expectations, urban regulations, the need to be close to customers…) your network of agencies cannot stay unchanged. An ill-adapted network hinders cost optimisation and service quality. Network design leads to challenge the number of your agencies and their catchment area.

#2 Adjust my logistic network

In a moving context, (shippers expectations, urban regulations, the need to be close to customers…) your network of agencies cannot stay unchanged. An ill-adapted network hinders cost optimisation and service quality. Network design leads to challenge the number of your agencies and their catchment area.

#20 Increase the value of my actions’ environmental impact

In the matter of transport, resources optimisation in order to lower cost purposes or increase service quality often has a positive impact on the environment. Measuring it precisely will allow you to highlight your environmental driven efforts with the public opinion and your customers.

#21 Commit into a program of emissions reduction

In order to better answer environmental issues raised by your customer along with reducing your emissions, you can join a program or obtain a certification. These steps are complex and often imply to commit to reaching ambitious goals. Benefit from an expert support in order to take the plunge in the best possible conditions.

#3 Rethink my transport plans and my delivery rounds

In addition to an efficiently optimized network, your transport plan should be revised at regular intervals in order to be adapted to the volumes transported. The same thing applies to delivery rounds optimisation which should be a continuous tactical and operational process.

#4 Challenge my transport organisation

The performance of an organization relies on its teams, its resources and their put to good use. Reboot your processes, improve the distribution of both roles and responsibility. Identify the best practices taken from inside the business or the market.

#4 Challenge my transport organisation

The performance of an organization relies on its teams, its resources and their put to good use. Reboot your processes, improve the distribution of both roles and responsibility. Identify the best practices taken from inside the business or the market.

Star

They trust us

After several years of strong growth, our logistics organization and sales administration were no longer fully adapted to our customers' expectations. We therefore conducted a complete review of the Order-to-Cash process. This allowed us to identify the target organisation, which helped us to motivate our teams and become more agile.

Brigitte Petit - CEO - Beko France

We have launched a call for tenders regarding our mass retailing flows, with two objectives in mind. First, we wanted to strengthen our customer service through a specific transport plan to respond more efficiently to their needs. Secondly, we wanted to change our pricing model in order to improve our transport offer for our customers. It was a success, both in terms of monitoring and commercial offer.

Ivan Richard - Transport Manager - L'Oréal France

We have been pooling our transport with three industrial counterparts for several years. This has saved us money and even improved our quality of service. But, above all, pooling has transformed relations with our distributor customers. Alone, we were each a simple supplier. Now they see us as true supply chain partners.

Jérôme Thivend - Head of Supply Chain Retail & Professional - Henkel Beauty Care France

To anticipate the evolution of our budgets as well as possible, we must understand the dynamics of the transport markets of the European countries where we are active. To do this, we have been using transport conjuncture notes every year since 2011. It also allows us to remain attentive to regulatory developments and new innovations.

Jérôme Saillour - Transport Leader - Décathlon

Following a full diagnosis, we have largely rethought our transport organisation. In particular, the review of processes has enabled us to make better use of our tools and to better leverage the know-how of our employees. As a result, operations have become much more fluid.

Alexandre Cavallini - Transport Director - Alliance Healthcare France

To secure our contracts and strengthen our growth, we conducted a complete transport diagnosis on the activity of one of our warehouses in the Paris region. A rigorous inventory has provided us with valuable lessons on our performance, which has enabled us to set up a new transport plan. Finally, the study has greatly enriched our reflection on the digitisation of our transport processes.

Laurent Le Goff - CEO - DHL Supply Chain France

We have recently launched a Group-wide cost reduction initiative. Overall, we have achieved good results, except in the Southwestern part of France. We have therefore sought external support to find savings in the redesign of the regional transport plan. The project identified many potential levers that would significantly reduce our transportation costs.

Mélina Rollin - Head of Logistics - DSC, groupe Saint-Gobin

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